The Münster monitoring specialist Didactum® Security GmbH offers around the product portfolio of comprehensive services and support.
So you get not only the product, but also expert assistance from a single source. Please contact didactum-security.de any problems to our competent support staff via e-mail at support [at].
Please consider our support staff the following information:
- Product description including serial number (z. B. SP2 with MAC ID 00-0B-DC-00-F0-00)
- Firmware version of the Monitoring product
- More facts, including information about your system environment
Our support staff will then assign a ticket number which you please indicate at your further correspondence always.