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- Support of different media notification. (Email, SMS, XMPP, VoIP, Twitter, Identica
- Flexible extensible messaging system with custom scripts or protocols
- Support for confirmation notifications for implementing escalation strategies
- Support of maintenance windows and notification periods
- Mapping of complex escalation hierarchies under consideration of users, groups and roles
- Rule-based notification of equipment, individual services or network interfaces
- Enrichment alerts with information from inventory systems.